Returns &
Exchanges
We want you to love every purchase. If something isn't right, we're here to help.
Our Return Policy
7 Days Return Window
You can request a return or exchange within 7 days of receiving your order.
Unused & Unwashed
Products must be unused, unwashed and in original condition.
Original Packaging
Items must be returned in their original packaging with all tags.
Proof of Purchase
Order number or proof of purchase is required to process your request.
Eligible Items
We accept returns or exchanges on the following bedding products:
- ✓ Bedsheets & Pillow Covers
- ✓ Comforters, Quilts & Blankets
- ✓ Duvet Covers
- ✓ Mattress Protectors
- ✓ Cushions & Throws
Non-Returnable Items
The following items are not eligible for return or exchange:
- × Used or washed products
- × Products damaged due to customer use
- × Customized or personalized products
- × Sale / Clearance items
- × Gift cards
How to Request a Return
Contact Us
Reach out to our support team via email, WhatsApp or contact form.
Share Order Details
Provide your order number, product details and reason for return.
Product Inspection
We may request photos of the product for quick inspection.
Return / Exchange Process
Once approved, we will guide you through the return or exchange process.
Exchange Policy
We offer size, color or product exchanges subject to availability.
- If the requested item is available, we will ship the exchange after receiving the original item.
- If the item is not available, we may offer an alternative product or issue a refund.
- Price difference, if any, will be charged or refunded accordingly.
Refund Policy
- Approved refunds will be processed within 5–7 business days after we receive the returned item.
- Refunds will be issued to the original payment method where applicable.
- Shipping charges, if any, are non-refundable unless the return is due to our error.
Return Shipping
- For change of mind or personal reasons, return shipping charges are the customer's responsibility.
- If the return is due to our mistake (wrong or defective item), we will cover the return shipping cost.
- We recommend using a trackable shipping service for your return.
Damaged / Wrong Item
If you receive a damaged, defective or incorrect product:
- Please contact us within 48 hours of delivery.
- Share clear photos of the product and packaging.
- We will arrange a replacement or refund as soon as possible.
Need help with your return?
We're here to make the process simple and easy.